Last year we achieved ISO 9001 in the 2008 standard, this year we have been upgrading our internal systems and processes along with lots of other factors. We have now upgraded our ISO 9001 standard to the latest 2015.
Twister Solutions can now also announce that following many months of perfecting our business standards as a whole we have been accredited with our new ISO 9001 certification. By ensuring that all aspects of our business are as efficient as possible this certification acts as a badge of excellence. We are immensely proud of the continued great client feedback we have received and thank you sincerely for that.
What is ISO 9001?
ISO 9001 is a certified quality management system (QMS) for organisations that want to prove their ability to consistently provide products and services that meet the needs of their customers and other relevant stakeholders.
The ISO 9001 certification promises customers a very high level of service. It provides trust that a company ensures their systems and practices are as efficient and client friendly as possible.
Twister Solutions Director Fraser Massey says of the recent upgrade to the accreditation:
“We were really pleased to obtain ISO 9001 in last year and now in 2016 we have upgraded to the latest standard. We are constantly looking for ways to improve our systems to best serve our clients and partners so striving towards the best industry standards is part of what we do everyday. The whole team came together to achieve this upgrade and I am really proud of the ownership and accountability everyone has adopted here at Twister Solutions.”
The IT industry has a proliferation of companies all vying for the same position in the marketplace. It has always been reassuring to us that there are benchmarks of excellence to strive towards. Gaining this accreditation takes away a degree of client uncertainty. There are standards to uphold in any industry and we now have a clearly defined banner to express our professionalism, alongside our excellent customer feedback.